Careers

With Southern Implants

Our company is focused on the top-end specialist sector of the implant market. Our product range is continually being expanded to incorporate the newest technologies and trends. Where many of our competitors are rationalizing their product range, Southern is offering more choices.

Innovative ProductsContact Us

Careers

With Southern Implants

Our company is focused on the top-end specialist sector of the implant market. Our product range is continually being expanded to incorporate the newest technologies and trends. Where many of our competitors are rationalizing their product range, Southern is offering more choices.

Innovative ProductsContact Us

Careers With Southern Implants

It is Southern Implants’ expertise in research, development and manufacturing of dental implants that allows us to provide innovative solutions for your everyday challenges. It is Southern Implants’ dedication and commitment to superior service that allows us to support you in providing the highest standard of care for your referral base and patients.

Transforming Implant Dental Products, improving development and manufacturing of dental implants, designing the next generation of Innovative Treatment Solutions around the world — this is what Southern Implants is doing.

Join us and be part of a diverse and global team of thinkers and doers. Work with extraordinary, insightful, imaginative people in an environment that cultivates creativity and individuality.

Click on the job title below to expand for more information.

Atlanta, Georgia - Dental Implant Territory Manager

North America distributor of dental implants and restorative medical devices for Southern Implants. This includes servicing maxillofacial and craniofacial surgeons, prosthodontists, periodontists and general dental practitioners.

https://southernimplants.com/

The Company:
Southern Implants was established in 1987 to develop, manufacture and distribute dental implants. We have been a pioneer in the field over the last two decades and have contributed extensively to ongoing enhancements with respect to the osseointergration of implant devices, surgical techniques, patient education and options for treatment. Our continually expanding product range includes both established and state-of-the-art technologies, enhanced by outstanding after-sale support.

The Position:
The Territory Manager is responsible for driving safe and effective procedural adoption of the company’s Innovative Treatment Solutions and associated products. This individual promotes Southern Implants products to customers and potential customers through clinical support and education within a defined geographic area, provide sales support, product in-servicing, case coverage, troubleshooting, and fulfilling all administrative duties in a timely manner.

Responsibilities

  • Educate and train dentists, surgeons, and personnel on technical matters relating to Southern products through conducting and/or coordinating: one-one-one in-services, staff in-service educational programs, and seminars and/or workshops.
  • Maintain strong working relationships and works closely with members of the sales team to understand the account landscape, including key dentists, clinical staff, competitive activity, and expectations for supporting the current business initiatives.
  • Assist the sales team with the administration and management of new or current accounts including but not limited to: completing all necessary documentation, contacting customer service personnel for pending purchase orders and/or product replacement, and updating the sales team concerning cases and notifying them of any required follow-up.
  • Serve as a clinical resource to dentists and support staff regarding products and or procedures.
  • Conduct regular unsolicited calls to accounts to support Southern business initiatives
  • Manages ongoing clinical/technical problem solving and decision making issues for customers and the sales force.
  • Train and mentors members of the Sales team including newly hired sales representatives.
  • Seek out clinical, innovation, and market insights that support the company’s strategic road map. Transfers knowledge to customers, management, peers, and commercial team.
  • Supports and attends regional trade shows, exhibitions, educational, and study club programs.
  • Ensure the timely completion of administrative duties including submission of sales and expense reports to include monthly sales feedback and annual territory sales plans.
  • Identify and communicates customer issues, educational opportunities, and market developments.
  • Identify, profiles, develops, and builds and maintains strategic, long-term relationships with new and identified Key Opinion Leaders (KOLs)
  • Understand sales plans and strategically plans to meet or exceed sales goals by disseminating approved product education and driving awareness

Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 5 years of dental implant experience
  • Validated dental technical and clinical competence
  • Validated customer relationships preferably with key opinion leaders
  • Able to effectively present information to customers
  • Able to resolve customer issues
  • Valid driver license, safe driving record, ability to maintain auto insurance coverage, and ability to obtain credit card required
  • Able to travel 75% of time

Physical Demands
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment and drive an automobile. Able to lift up to 40 lbs. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Benefits
Southern Implants North America, Inc. offers competitive salaries and benefits including comprehensive medical, vision, dental, and life insurance, 401(k) with generous company match, and paid time off.

Southern Implants North America, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.


APPLY FOR THIS POSITION – CLICK HERE

Sales – Chicago, Illinois - Dental Implant Territory Manager

PROFILE OF SUCCESSFUL CANDIDATE:  SURGICAL MANAGERS, IMPLANT COORDINATORS, DENTAL OFFICE MANAGERS/BUYER OF DENTAL IMPLANTS, SALES MANAGERS OF DENTAL LAB

North America distributor of dental implants and restorative medical devices for Southern Implants. This includes servicing maxillofacial and craniofacial surgeons, prosthodontists, periodontists and general dental practitioners. https://www.southernimplants.com/

The Company:
Southern Implants was established in 1987 to develop, manufacture and distribute dental implants. We have been a pioneer in the field over the last two decades and have contributed extensively to ongoing enhancements with respect to the osseointergration of implant devices, surgical techniques, patient education and options for treatment. Our continually expanding product range includes both established and state-of-the-art technologies, enhanced by outstanding after-sale support.

The Position:
The Dental Implant Territory Manager is responsible for driving safe and effective procedural adoption of the company’s Innovative Treatment Solutions and associated products. This individual promotes Southern Implants products to customers and potential customers through clinical support and education within a defined geographic area, provide sales support, product in-servicing, case coverage, troubleshooting, and fulfilling all administrative duties in a timely manner.

Job Responsibilities

  • Educate and train dentists, surgeons, and personnel on technical matters relating to Southern products through conducting and/or coordinating: one-one-one in-services, staff in-service educational programs, and seminars and/or workshops.
  • Maintain strong working relationships and works closely with members of the sales team to understand the account landscape, including key dentists, clinical staff, competitive activity, and expectations for supporting the current business initiatives.
  • Assist the sales team with the administration and management of new or current accounts including but not limited to: completing all necessary documentation, contacting customer service personnel for pending purchase orders and/or product replacement, and updating the sales team concerning cases and notifying them of any required follow-up.
  • Serve as a clinical resource to dentists and support staff regarding products and or procedures.
  • Conduct regular unsolicited calls to accounts to support Southern business initiatives
  • Manages ongoing clinical/technical problem solving and decision-making issues for customers and the sales force.
  • Train and mentors’ members of the Sales team including newly hired sales representatives.
  • Seek out clinical, innovation, and market insights that support the company’s strategic road map. Transfers knowledge to customers, management, peers, and commercial team.
  • Supports and attends regional trade shows, exhibitions, educational, and study club programs.
  • Ensure the timely completion of administrative duties including submission of sales and expense reports to include monthly sales feedback and annual territory sales plans.
  • Identify and communicates customer issues, educational opportunities, and market developments.
  • Identify, profiles, develops, and builds and maintains strategic, long-term relationships with new and identified Key Opinion Leaders (KOLs)
  • Understand sales plans and strategically plans to meet or exceed sales goals by disseminating approved product education and driving awareness

Responsibilities

  • Minimum of 2 years related marketing and/or education experience
  • Demonstrated leadership ability and ability to work in team environment
  • Desire to learn and grow in a fast-paced organization
  • Strong organizational and planning skills
  • Bachelor’s (preferred in Marketing)
  • Technical dental skills a plus
  • B2B industry experience strongly preferred
  • Excellent written and verbal skills
  • Proven capability with Microsoft Office applications (PowerPoint, Excel, Word, etc.)
  • Valid driver’s license, safe driving record, maintaining auto insurance coverage, ability to obtain credit card are all required.

Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 5 years of dental implant experience
  • Validated dental technical and clinical competence
  • Validated customer relationships preferably with key opinion leaders
  • Able to effectively present information to customers
  • Able to resolve customer issues
  • Valid driver license, safe driving record, ability to maintain auto insurance coverage, and ability to obtain credit card required
  • Able to travel 75% of time

Physical Demands
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment and drive an automobile. Able to lift up to 40 lbs. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Benefits
Southern Implants North America, Inc. offers competitive salaries and benefits including comprehensive medical, vision, dental, and life insurance, 401(k) with generous company match, and paid time off.

Southern Implants North America, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.


APPLY FOR THIS POSITION – CLICK HERE

Sales – Clifton, New Jersey - Dental Implant Territory Manager

PROFILE OF SUCCESSFUL CANDIDATE: SURGICAL MANAGERS, IMPLANT COORDINATORS, DENTAL OFFICE MANAGERS/BUYER OF DENTAL IMPLANTS, SALES MANAGERS OF DENTAL LAB

North America distributor of dental implants and restorative medical devices for Southern Implants. This includes servicing maxillofacial and craniofacial surgeons, prosthodontists, periodontists and general dental practitioners. https://www.southernimplants.com/

The Company:
Southern Implants was established in 1987 to develop, manufacture and distribute dental implants. We have been a pioneer in the field over the last two decades and have contributed extensively to ongoing enhancements with respect to the osseointergration of implant devices, surgical techniques, patient education and options for treatment. Our continually expanding product range includes both established and state-of-the-art technologies, enhanced by outstanding after-sale support.

The Position:
The Territory Manager is responsible for driving safe and effective procedural adoption of the company’s Innovative Treatment Solutions and associated products. This individual promotes Southern Implants products to customers and potential customers through clinical support and education within a defined geographic area, provide sales support, product in-servicing, case coverage, troubleshooting, and fulfilling all administrative duties in a timely manner.

Job Responsibilities

  • Educate and train dentists, surgeons, and personnel on technical matters relating to Southern products through conducting and/or coordinating: one-one-one in-services, staff in-service educational programs, and seminars and/or workshops.
  • Maintain strong working relationships and works closely with members of the sales team to understand the account landscape, including key dentists, clinical staff, competitive activity, and expectations for supporting the current business initiatives.
  • Assist the sales team with the administration and management of new or current accounts including but not limited to: completing all necessary documentation, contacting customer service personnel for pending purchase orders and/or product replacement, and updating the sales team concerning cases and notifying them of any required follow-up.
  • Serve as a clinical resource to dentists and support staff regarding products and or procedures.
  • Conduct regular unsolicited calls to accounts to support Southern business initiatives
  • Manages ongoing clinical/technical problem solving and decision-making issues for customers and the sales force.
  • Train and mentors’ members of the Sales team including newly hired sales representatives.
  • Seek out clinical, innovation, and market insights that support the company’s strategic road map. Transfers knowledge to customers, management, peers, and commercial team.
  • Supports and attends regional trade shows, exhibitions, educational, and study club programs.
  • Ensure the timely completion of administrative duties including submission of sales and expense reports to include monthly sales feedback and annual territory sales plans.
  • Identify and communicates customer issues, educational opportunities, and market developments.
  • Identify, profiles, develops, and builds and maintains strategic, long-term relationships with new and identified Key Opinion Leaders (KOLs)
  • Understand sales plans and strategically plans to meet or exceed sales goals by disseminating approved product education and driving awareness

Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 5 years of dental implant experience
  • Validated dental technical and clinical competence
  • Validated customer relationships preferably with key opinion leaders
  • Able to effectively present information to customers
  • Able to resolve customer issues
  • Valid driver license, safe driving record, ability to maintain auto insurance coverage, and ability to obtain credit card required
  • Able to travel 75% of time

Physical Demands
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment and drive an automobile. Able to lift up to 40 lbs. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Benefits
Southern Implants North America, Inc. offers competitive salaries and benefits including comprehensive medical, vision, dental, and life insurance, 401(k) with generous company match, and paid time off.

Southern Implants North America, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.


APPLY FOR THIS POSITION – CLICK HERE

Customer Service – Jupiter, Florida - Dental Implant Customer Service Representative

Southern Implants North America, Inc.

North America distributor of dental implants and restorative medical devices for Southern Implants. This includes servicing maxillofacial and craniofacial surgeons, prosthodontists, periodontists and general dental practitioners. https://www.southernimplants.com/

The Company:
Southern Implants was established in 1987 to develop, manufacture and distribute dental implants. We have been a pioneer in the field over the last two decades and have contributed extensively to ongoing enhancements with respect to the osseointergration of implant devices, surgical techniques, patient education and options for treatment. Our continually expanding product range includes both established and state-of-the-art technologies, enhanced by outstanding after-sale support.

The Position:
If you have worked as a Dental Implant Coordinator, Surgical Assistant, or Restorative Assistant and looking to utilize your expertise in an exciting new setting, we would be interested in speaking with you about an opportunity with our U.S. subsidiary. This position provides technical product and sales assistance for all products sold by Southern Implants North America.

Job Responsibilities

  • Provide valuable technical product assistance to clinicians and customers to include discussions about pending cases and possible solutions
  • Process technical product orders including data entry, contract review, and order acknowledgements
  • Interact with operations to facilitate timely shipment of products
  • Interact with accounting to maintain accurate customer accounting records
  • Communicate with Field Sales force, Marketing, Distribution, and Management to promote and maintain consistent internal communication
  • Gather customer information and add data to Customer Relationship Management system
  • Process customer returns and monitor to ensure the product is received
  • Resolve customer requests regarding shipping, order entry, and pricing matters
  • Maintain and improve systems for order processing and customer activity
  • Maintain extensive product knowledge and regulatory policies including standard operating procedures by participating in ongoing training and education about products
  • Assist with shipping logistics, documentation, and requirements to meet customers’ shipping and handling expectations
  • Communicate as needed to ensure high customer satisfaction

Qualifications

  • B.S. in Business, Marketing, or other related field or equivalent combination of education and experience preferred
  • Dental implant experience is required, preferably in an implant coordinator role, surgical assistant role, or restorative assistant role
  • 2+ years of dental experience is preferred
  • Exceptional telephone manner and skills required
  • Effective interpersonal and communication skills required
  • Experience with MS Office suite required
  • Ability to read, analyze, and interpret documents
  • Ability to effectively present information and respond to questions
  • Ability to add, subtract, multiply, and divide
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving a variety of concrete variables
  • Adaptable to fast paced, ever changing environment which requires quick decision making with an even temperament and positive attitude to provide highest level of service to the customer
  • Strong administrative, clerical and organizational skills required

Benefits
Southern Implants North America, Inc. offers competitive salaries and benefits including comprehensive medical, vision, and dental and life insurance, 401(k) with generous company match, and paid time off.
The Company is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.


APPLY FOR THIS POSITION – CLICK HERE

Sales – Salt Lake City, Utah - Dental Implant Territory Manager

Dental Implant Territory Sales Manager

North America distributor of dental implants and restorative medical devices for Southern Implants. This includes servicing maxillofacial and craniofacial surgeons, prosthodontists, periodontists and general dental practitioners. https://www.southernimplants.com/

The Company:
Southern Implants was established in 1987 to develop, manufacture and distribute dental implants. We have been a pioneer in the field over the last two decades and have contributed extensively to ongoing enhancements with respect to the osseointergration of implant devices, surgical techniques, patient education and options for treatment. Our continually expanding product range includes both established and state-of-the-art technologies, enhanced by outstanding after-sale support.

The Position:
The Dental Implant Territory Manager is responsible for driving safe and effective procedural adoption of the company’s Innovative Treatment Solutions and associated products. This individual promotes Southern Implants products to customers and potential customers through clinical support and education within a defined geographic area, provide sales support, product in-servicing, case coverage, troubleshooting, and fulfilling all administrative duties in a timely manner.

Job Responsibilities

  • Educate and train dentists, surgeons, and personnel on technical matters relating to Southern products through conducting and/or coordinating: one-one-one in-services, staff in-service educational programs, and seminars and/or workshops.
  • Maintain strong working relationships and works closely with members of the sales team to understand the account landscape, including key dentists, clinical staff, competitive activity, and expectations for supporting the current business initiatives.
  • Assist the sales team with the administration and management of new or current accounts including but not limited to: completing all necessary documentation, contacting customer service personnel for pending purchase orders and/or product replacement, and updating the sales team concerning cases and notifying them of any required follow-up.
  • Serve as a clinical resource to dentists and support staff regarding products and or procedures.
  • Conduct regular unsolicited calls to accounts to support Southern business initiatives
  • Manages ongoing clinical/technical problem solving and decision-making issues for customers and the sales force.
  • Train and mentors’ members of the Sales team including newly hired sales representatives.
  • Seek out clinical, innovation, and market insights that support the company’s strategic road map. Transfers knowledge to customers, management, peers, and commercial team.
  • Supports and attends regional tradeshows, exhibitions, educational, and study club programs.
  • Ensure the timely completion of administrative duties including submission of sales and expense reports to include monthly sales feedback and annual territory sales plans.
  • Identify and communicates customer issues, educational opportunities, and market developments.
  • Identify, profiles, develops, and builds and maintains strategic, long-term relationships with new and identified Key Opinion Leaders (KOLs)
  • Understand sales plans and strategically plans to meet or exceed sales goals by disseminating approved product education and driving awareness

Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 5 years of sales experience in the dental sector with proven ability to achieve sales targets
  • Preferably has technical background in dentistry. Validated dental technical and clinical competence
  • Validated customer relationships preferably with key opinion leaders
  • Able to effectively present information to customers
  • Able to resolve customer issues
  • Valid driver license, safe driving record, ability to maintain auto insurance coverage, and ability to obtain credit card required
  • Able to travel 75% of time

Physical Demands
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment and drive an automobile. Able to lift up to 40 lbs. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Benefits

Southern Implants North America, Inc. offers competitive salaries and benefits including comprehensive medical, vision, dental, and life insurance, 401(k) with generous company match, and paid time off.

Southern Implants North America, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.


APPLY FOR THIS POSITION – CLICK HERE

Sales – Seattle, Washington - Dental Implant Territory Manager

PROFILE OF SUCCESSFUL CANDIDATE:  SURGICAL MANAGERS, IMPLANT COORDINATORS, DENTAL OFFICE MANAGERS/BUYER OF DENTAL IMPLANTS, SALES MANAGERS OF DENTAL LAB

North America distributor of dental implants and restorative medical devices for Southern Implants. This includes servicing maxillofacial and craniofacial surgeons, prosthodontists, periodontists and general dental practitioners. https://www.southernimplants.com/

The Company:
Southern Implants was established in 1987 to develop, manufacture and distribute dental implants. We have been a pioneer in the field over the last two decades and have contributed extensively to ongoing enhancements with respect to the osseointergration of implant devices, surgical techniques, patient education and options for treatment. Our continually expanding product range includes both established and state-of-the-art technologies, enhanced by outstanding after-sale support.

The Position:
The Dental Implant Territory Manager is responsible for driving safe and effective procedural adoption of the company’s Innovative Treatment Solutions and associated products. This individual promotes Southern Implants products to customers and potential customers through clinical support and education within a defined geographic area, provide sales support, product in-servicing, case coverage, troubleshooting, and fulfilling all administrative duties in a timely manner.

Job Responsibilities

  • Educate and Educate and train dentists, surgeons, and personnel on technical matters relating to Southern products through conducting and/or coordinating: one-one-one in-services, staff in-service educational programs, and seminars and/or workshops.
  • Maintain strong working relationships and works closely with members of the sales team to understand the account landscape, including key dentists, clinical staff, competitive activity, and expectations for supporting the current business initiatives.
  • Assist the sales team with the administration and management of new or current accounts including but not limited to: completing all necessary documentation, contacting customer service personnel for pending purchase orders and/or product replacement, and updating the sales team concerning cases and notifying them of any required follow-up.
  • Serve as a clinical resource to dentists and support staff regarding products and or procedures.
  • Conduct regular unsolicited calls to accounts to support Southern business initiatives
  • Manages ongoing clinical/technical problem solving and decision-making issues for customers and the sales force.
  • Train and mentors’ members of the Sales team including newly hired sales representatives.
  • Seek out clinical, innovation, and market insights that support the company’s strategic road map. Transfers knowledge to customers, management, peers, and commercial team.
  • Supports and attends regional trade shows, exhibitions, educational, and study club programs.
  • Ensure the timely completion of administrative duties including submission of sales and expense reports to include monthly sales feedback and annual territory sales plans.
  • Identify and communicates customer issues, educational opportunities, and market developments.
  • Identify, profiles, develops, and builds and maintains strategic, long-term relationships with new and identified Key Opinion Leaders (KOLs)
  • Understand sales plans and strategically plans to meet or exceed sales goals by disseminating approved product education and driving awareness

Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 5 years of dental implant experience
  • Validated dental technical and clinical competence
  • Validated customer relationships preferably with key opinion leaders
  • Able to effectively present information to customers
  • Able to resolve customer issues
  • Valid driver license, safe driving record, ability to maintain auto insurance coverage, and ability to obtain credit card required
  • Able to travel 75% of time

Physical Demands
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment and drive an automobile. Able to lift up to 40 lbs. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Benefits
Southern Implants North America, Inc. offers competitive salaries and benefits including comprehensive medical, vision, dental, and life insurance, 401(k) with generous company match, and paid time off.

Southern Implants North America, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.


APPLY FOR THIS POSITION – CLICK HERE

Dental Implant Experience Needed – Southern Implants North America, Inc.

North America distributor of dental implants and restorative medical devices for Southern Implants. This includes servicing maxillofacial and craniofacial surgeons, prosthodontists, periodontists and general dental practitioners. https://www.southernimplants.com/

The Company:
Southern Implants was established in 1987 to develop, manufacture and distribute dental implants. We have been a pioneer in the field over the last two decades and have contributed extensively to ongoing enhancements with respect to the osseointergration of implant devices, surgical techniques, patient education and options for treatment. Our continually expanding product range includes both established and state-of-the-art technologies, enhanced by outstanding after-sale support.

The Position:
If you have worked as a Dental Implant Coordinator, Surgical Assistant, or Restorative Assistant, are fluent in Spanish and English, and looking to utilize your expertise in an exciting new setting, we would be interested in speaking with you about an opportunity with our U.S. subsidiary. This position provides technical product and sales assistance for all products sold by Southern Implants North America.

Job Responsibilities

  • Provide valuable technical product assistance to clinicians and customers to include discussions about pending cases and possible solutions
  • Process technical product orders including data entry, contract review, and order acknowledgements
  • Interact with operations to facilitate timely shipment of products
  • Interact with accounting to maintain accurate customer accounting records
  • Communicate with Field Sales force, Marketing, Distribution, and Management to promote and maintain consistent internal communication
  • Gather customer information and add data to Customer Relationship Management system
  • Process customer returns and monitor to ensure the product is received
  • Resolve customer requests regarding shipping, order entry, and pricing matters
  • Maintain and improve systems for order processing and customer activity
  • Maintain extensive product knowledge and regulatory policies including standard operating procedures by participating in ongoing training and education about products
  • Assist with shipping logistics, documentation, and requirements to meet customers’ shipping and handling expectations
  • Communicate as needed to ensure high customer satisfaction

Qualifications

  • Fluency in Spanish and English is required
  • B.S. in Business, Marketing, or other related field or equivalent combination of education and experience preferred
  • Medical device experience is required, preferably in an implant coordinator role, surgical assistant role, or restorative assistant role
  • 2+ years of dental experience is preferred
  • Exceptional telephone manner and skills required
  • Effective interpersonal and communication skills required
  • Microsoft Dynamics NAV ERP and Salesforce.com systems experience preferred
  • Experience with MS Office suite required
  • Ability to read, analyze, and interpret documents
  • Ability to effectively present information and respond to questions
  • Ability to add, subtract, multiply, and divide
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving a variety of concrete variables
  • Adaptable to fast paced, ever changing environment which requires quick decision making with an even temperament and positive attitude to provide highest level of service to the customer
  • Strong administrative, clerical and organizational skills required

Benefits:
Southern Implants North America, Inc. offers competitive salaries and benefits including comprehensive medical, vision, and dental insurance, life, 401(k) with generous company match, and paid time off.

The Company is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.


APPLY FOR THIS POSITION – CLICK HERE

  • Accepted file types: doc, docx, pdf.

Current News form Southern Implants

Did you see Southern Implants Innovative Treatment Solutions in the latest issue of Inside Dentistry? See it now!

Did you see Southern Implants Innovative Treatment Solutions in the latest issue of Inside Dentistry? See it now!

Inside Dentistry: https://lsc-pagepro.mydigitalpublication.com/publication/?i=551575&ver=html5&p=58 More Information on PROVATA Implants: https://www.southernimplants.com/solutions/connections/provata-implants/ #SouthernImplants #PROVATA #PROVATACo-Axis...

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Inside Dental Technology – December 2018 – PROVATA™ Implants

Inside Dental Technology – December 2018 – PROVATA™ Implants

The PROVATA Implant showcases an elegantly simple yet state-of-the-art design that complements Southern Implants’ External Hex Implant with an internal hex connection. Available in standard, unique Co-Axis™ with Subcrestal Angle Correction™, and PROMAX ultra-wide,...

read more

Innovative Treatment Solutions

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